HOTELS – GUEST AND STAFF
Hotels are a specialised area for our company. We offer specific services tailored around the needs of luxury hotels in London. These services include both guest and staff uniform laundry and dry cleaning. For guests specifically we typically offer a morning to midday collection for delivery in the evening with an additional express service. The express service allows for laundry collected in the morning to be returned by midday and laundry collected by midday returned in the evening similarly. Many clients value the availability of the express service but this option does typically involve a surcharge to regular prices.
In terms of linen, our services are limited although we do offer linen services to some extent. Sylvia Grey is orientated towards garment care more than it is towards linen care and as a company we believe it is important to focus on what we thrive to maintain our brand image. With that being stated, our clients are still offered linen services that we find we are able to cater and so some flexibility is available.
RESTAURANTS
The restaurant and dining sector follows on from our services provided to hotels. We provide laundry and dry cleaning services to restaurants predominantly for staff uniforms, ranging from suits to general chef wear. Our expertise allow us to achieve industry defining quality in chef wear which our clients would agree.
Private Clubs
Clubs constitute of a high-end, distinctive service – we provide industry-defining quality of service for staff uniforms, especially those requiring specialist treatment. From special events to standard uniforms for daily use, we have everything covered.
As with other client types, private clubs are offered a more tailored service based upon their needs and requirements. We endeavour to provide exactly what is needed by our clients to ensure their uniforms remain looking their best.
RETAIL
Many high street fashion retailers sometimes develop the need for laundry and dry cleaning services for items which have been soiled and this is where Sylvia Grey step in. We have recognised the needs for our services for different types of trade clients and have adapted the services we offer accordingly. Our retail clients are offered more of an on-call service, where they inform us that they require our services after which we collect what they have, clean it, and deliver it back to them as desired.
A few examples of the services we provide have been stated. However, we are constantly looking to expand into other areas where our company would be a great fit. If you feel that you have an opportunity for us, for which our currently offered services do not relate, please feel free to contact us and we would be happy to see what we can do!